Refund policy

Right of return

You may return the received goods within two weeks without stating a reason, just by sending back the goods. The term begins after receipt of these instructions in written form (e.g. as letter, fax, email), but not before the consignee receives the goods and not before our information duties in terms of section 312 c paragraph 2 German Civil Code (BGB) in connection with section 1 paragraphs 1,2 and 4 of the ordinance on information duties in the BGB (BGB-InfoV) as well as our duties in terms of section 312 e paragraph 1 sentence 1 BGB in connection with section 3 BGB-InfoV have been fulfilled. Only if the goods are not suited for being posted as a package (e.g. bulky goods), you can declare the return by requesting the return in writing. In order to meet the deadline, it shall be sufficient to post the goods or the written request on time. In any case, we shall bear the costs and risks of the return shipment. The return shipment or the request shall be addressed to:

LINARI GmbH
Jaffestrasse 12
D-21109 Hamburg
GERMANY

Consequences of a return

In case of an effective return, both parties shall return the performance effected and return possibly received benefits (e.g. advantages obtained through the use of the goods). If the goods are deteriorated, compensation for the lost value may be demanded. This shall not apply, if the deterioration is exclusively caused by testing the goods, as would also have been possible in a shop for example. Anyway, the consumer can avoid the obligation to compensate for lost value by not making use of the good like a proprietor and by avoiding everything that could lead to a value deterioration of said goods. Obligations with regard to the reimbursement of payments have to be fulfilled within 30 days. For you, the term commences upon dispatch of the goods or the return request, for us the term commences upon receipt thereof.